About Us
How Veloria-Fashion Started
Veloria-Fashion was born from a simple frustration: finding stylish, well-fitting clothing online shouldn't feel like a gamble. Too often, online fashion stores offer either premium brands at high prices or cheap products that fall apart after one wash — with little in between.
We launched Veloria-Fashion in 2025 with a clear goal: to offer modern, versatile fashion at fair prices — backed by honest product descriptions and real customer support. We're not trying to be the biggest fashion brand on the internet. We want to be the one you actually trust when you order.
Our Mission
Our mission is to make everyday fashion accessible and affordable — without the guesswork. We believe that every customer deserves accurate product descriptions, transparent pricing, and responsive support. We exist to bridge the gap between overpriced designer labels and low-quality fast fashion by offering carefully selected pieces that look good, fit well, and last.
Our Vision
We're building Veloria-Fashion to become the go-to online destination for men and women in the United States who want reliable, stylish clothing at honest prices. Our long-term vision is a store where every item we sell has been personally reviewed, every policy is written in plain language, and every customer interaction leaves you confident you made the right choice.
How We Work
Veloria-Fashion is operated by Lumora Media LLC, registered in the State of Wyoming, United States. We are an online-only store — we don't have a brick-and-mortar location, which allows us to keep our overhead low and our prices competitive.
Our team personally selects every item we offer, working closely with our suppliers to ensure that materials, stitching, and fit meet our standards before anything goes live on our store. If something doesn't pass our review process, it doesn't make it to the store.
What We Sell
Our current collections include dresses, jumpsuits, suits, and polo shirts for men and women. We don't sell hundreds of thousands of products. We keep our catalog focused so we can stand behind every item we list.
Our Pricing
All prices on our website are displayed in U.S. Dollars and include free standard shipping within the United States. What you see on the product page is what you pay at checkout — no hidden fees, no surprise charges, no inflated "original prices" with fake discounts.
Customer Support
Our customer service team is available Monday through Saturday, from 9:00 AM to 3:00 PM (GMT-6). You can reach us by email at support@veloria-fashion.com or by phone at +1 (307) 310-4056. We typically respond within 1–2 business days.
Whether you have a question about sizing, need help tracking a shipment, or want to start a return — we're here to help. We also have a detailed FAQ page that covers the most common questions about ordering, shipping, returns, and payments.
Returns and Your Rights
We offer a 30-day return window on all eligible items. If something doesn't fit or isn't what you expected, you can return it. For defective or incorrectly delivered items, we cover the return shipping costs and provide a prepaid label. Full details are available in our Refund and Return Policy, which is linked in the footer of every page.
A Note on Trust
We understand that ordering from a new online store requires a leap of faith. We're a young company, and we haven't yet built the years of track record that established brands have. What we can offer is full transparency: our business information, our policies, our contact details, and our commitment to resolving any issue you encounter.
Every policy on our website — from shipping to returns to privacy — is written in plain language and published on a dedicated, easy-to-find page. We don't hide important information in fine print or make promises we can't keep.
If you ever have a concern, reach out to us. We'd rather solve a problem directly than lose a customer's trust.
Contact Information
Store Name: Veloria-Fashion
Company name: Lumora Media LLC
Company number: 2025-001819773
Company Address: 30 N Gould St, Ste N, Sheridan, WY, 82801, USA
Warehouse Address: 1902 Pine Ave, Cheyenne, WY 82007, USA
Phone: +1 (307) 310-4056
E-Mail: support@veloria-fashion.com
Customer Service Hours: Our service hours are Monday to Saturday, 9:00 AM – 3:00 PM (GMT-6).
We typically respond within 1–2 business days.